FAQs

  • Yes! We have been a registered charity since 13.12.2022. You can view our charity registration at:

    https://register-of-charities.charitycommission.gov.uk/charity-search/-/charity-details/5199958

  • We are completely self-funded! As we are self-funded, we do not: fundraise, take donations from the public, or receive funding from the government.

  • We only provide funding in advance/on behalf of the family, if the club allows direct debit with our registered bank. We do not provide funding directly to clubs if they are cash in-hand only. We also only work with clubs which have GDPR guidelines that align with our own.

    We therefore do not pay in advance for the following:

    • Everyone Active

    • Active Nottingham

    • Hucknall Boys Boxing Club

    • Mansfield Town Community Trust

    • Other cash-in hand only organisations

    • Clubs which require sessions booking weekly

    If the club you wish to attend does not meet our criteria, we still offer a refund only method with the families. This requires the family to sign up themselves, and send us any invoices for any session/membership payments. We would then send the refund to the families directly.

  • We provide assistance for a variety of clubs! If it is available as a club that the child can access, we will be happy to provide the support for them to do so. This may be artistic, musical, sporty, or even social. Anything that includes that child being active!

  • We provide assistance to all children who are considered in need.

    We will only support children with lifelong physical and/or mental health conditions if ICDS have not approved funding for the child.

    The child will likely already have a professional working with themselves or a family member. We define being in need as a family which are requiring support for a specific reason (i.e. refuge status, disability, looked after, or are receiving support as a result of safeguarding concerns).

  • Should you wish to change to a different club, we would be happy to help with this!

  • We will pay the chosen club directly on behalf of the child. Whether this is a monthly membership, or payment per session, we will arrange the payment with them directly.

    If the club is listed as unavailable on our FAQ, we will refund the family as opposed to paying for the activity on their behalf. Refunds are usually processed within 24 hours of a working day.

  • No problem, get in contact with us and we will carry out the cancellation of the club membership the child is with. We are a voluntary service, and the child is able to leave at any time.